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Just installed a new HM241, but no cameras shows up...

Hello,

I have plug in all components per video, and per instructions, but none of the 4 cameras ever shows...

Before I start messing with the settings I am wondering if I did anything wrong.


thank you

gio

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Comments

  • Hello, gio,

    Sorry for your inconvenience.

    Are all of your devices connected to the power?

    And what does the monitor Display?

  • Hi,

    Yes, I connected everything to the power.

    the monitor displays one large window and 7 small windows around (below and to the right). They are all blue, with the "+" symbol on the lower right corner.

    Some of the cameras (when powered up) have 3 red dots on, but they blink (and the camera "clicks"), then they are turn off (no red dots).

    The consolle seems to be booting okay, and it connects to the network. However, the list of devices is empty.

    Thank you

    gio

  • Hello, gio,

    you should match the NVR system and the cameras for the second time.

    The detailed procedures can be seen from the user manual.

    If you have any other questions,

    please let us know,

    thanks.

  • I have never "match" anything.

    The user manual says the cameras will show automatically once averything is power up, but no camera video has ever shown...

    Any attempt to "Add" a camera fails... the Video Manager never finds any devices. But the cameras are all powered up and sitting few inches from the base...

    How can all 4 cameras be defective?

    thank you

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