White screen during the day
The one of three cameras under the eve of my carport is completely white during the day returning to almost normal at night. It was OK the first 2 months after installation. I've tried rebooting the system and unplugging it and letting it sit for a minute before re plugging it in with no good results.
Any ideas?
I have the HM243 system, came with 4 cameras and the monitor.
I tried 3 times to include a picture of my issue but I keep getting a message error when I try to attach the photo.
Comments
Hello, RuthiE,
sorry for your inconvenience.
What's your product model? HM243 or some other models?
And could you please tell me your Heimvision APP account, and take a screenshot of your device information.
Heimvision APP, setting----device information, you can upload the device information screenshot here.
Thanks, regards
White screen?
seems like the computer blue screen??
I have since been in contact with support and they're sending me a new camera.
So far this company has great customer support and very quick to answer my questions and concerns.
Happy customer here!
Wow, RuthiE, we are happy that you are happy.
If you are satisified with Heimvision,
Please let your friends know.
Thanks
?
Well I received a new camera but problem is it only works if it's plugged into the monitor. Once I unplug it I loose the picture. Of course crickets from tec support...
Geez, I wish I'd never bought this headache!
I've searched everywhere for support to set up the recording. All I can find is product reviews, which are pretty bad. Everyone's a comic...
This item is just not user friendly.